Privacy Policy

PRIVACY POLICY 1. Introduction At BYM Digital, we are committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, and protect personal data when you use our WhatsApp Business API platform and related services. 2. Data Collection User Data We collect information including name, contact details, business information, and payment details during registration and use of the platform. Usage Data We may collect technical data such as IP addresses, device types, browser information, and usage patterns to improve platform functionality, performance, and security. End-User Data Users are responsible for obtaining consent from end-users before collecting or processing any personal information through WhatsApp messages or other communication channels. 3. Data Usage Service Provision We use collected data to provide, maintain, support, and improve our WhatsApp Business API and digital communication services. Communication We may use your contact details to send service updates, notifications, support responses, and important platform communications. Compliance We process data as required to comply with applicable laws, regulations, and Meta (WhatsApp) platform policies. 4. Data Sharing BYM Digital does not sell, rent, or trade user data. However, we may share information with trusted third-party service providers who assist in operating our platform, such as hosting providers, payment processors, or technical partners. These partners are required to maintain strict confidentiality and data protection standards. We may also disclose information when required by law or to protect our legal rights and platform security. 5. Data Security We implement industry-standard security measures to protect personal data from unauthorized access, alteration, disclosure, or destruction. Users are responsible for maintaining the confidentiality of their login credentials and account access. 6. Data Retention We retain user data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal and regulatory obligations. 7. User Rights Users may have the right to access, update, correct, or request deletion of their personal data, subject to applicable laws. For any requests regarding personal data, users may contact our support team. 8. Changes to this Privacy Policy BYM Digital may update this Privacy Policy from time to time. Users will be notified of significant changes, and continued use of the platform indicates acceptance of the updated policy. 9. Contact Information For any questions regarding this Privacy Policy, please contact: BYM Digital Email: Info@bymdigital.com Address: Office No. 18, 1st Floor, Shroff Bhavan, 157–159, P D'Mello Rd, Carnac Bunder, Sindoor Brg, Mumbai Port Trust, Fort, Mumbai, Maharashtra 400001